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Attention Windows XP users - Microsoft started the process of delivering Service Pack 2 (SP2) to end users by announcing release to manufacturing of the service pack. The Windows XP update will be available soon through downloads, retail distribution and free CDs, as well as on new PCs.  This service pack includes valuable security updates that can protect your computer from malicious attacks on the Internet.   Please check for the update often and follow the recommended procedures for your personal computer.  Update Page

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Internet Customers

It has come to our attention that many of our customers are experiencing problems with their Internet connections due to viruses, Trojans, Adware and Spyware.  If you are experiencing any of the following symptoms your computer may be infected.

• Modem constantly blinking & you cannot access the Internet
• Lets you get on the Internet but then knocks you off
• Surfing is very slow
• "This page cannot be found" error
• Email works but browser does not work
• Files being created on your C: drive that you did not make
• Your HOME Page has changed
• New tool bar appears on your browser
• Mouse moves randomly and erratic
• Your browser goes to Search page
• You enter a web page site but are redirected to another site
• You are prohibited the access to Internet help sites, such as Norton, MacAfee, PC-Cillin, or other anti-virus sites

Many of these trojans and viruses are bypassing the normal Anti-Virus software and can only be removed with special tools found on the leading Anti-Virus web sites.   Here are are some of the problems we have found.  We are providing the following links to help you test and remove this malicious software from your computer.

-The gaobot.ee worm - fix can be found at Norton-Symantec site

-The bootconfig trojan - removal instructions at Norton-Symantec site

A good temporary program to download and run is McAfee Stinger .  This is a stand-alone utility used to detect and remove specific viruses. It is not a substitute for full anti-virus protection, but rather a tool to assist users when dealing with an infected system.  We have found that this program detects many of the malicious software that we have found in our customers computers.

For a help in deciding which anti-virus program to use, here is link to a list of programs that are certified by 6 Stars Review

Symantec Virus Bulletin - Check regularly for latest threats.

Trend Anti-Virus - Check regularly for latest threats.

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Please call us if you are having any difficulty with this web site - 622-4501   

DISCLAIMER:
  The information above contains links to software by third-party vendors (hereafter, "the Software").  WIRE TELE-VIEW is not responsible for support or assistance for any of the Software.  If you need support or assistance with any of the Software, please contact the Software's vendor directly.

 WIRE TELE-VIEW is unable to provide a warranty or guarantee, either expressed or implied, for any of the Software.  You will be responsible for your own system software and system security and not hold WIRE TELE-VIEW, its partners, agents or affiliates liable for any costs or damages whatsoever (including, without limitation, damages to access system, hardware and/or software) to your computer as a result of installing or using any of the Software.  You also understand that use of all hardware and/or software must comply with the WIRE TELE-VIEW Acceptable Use Policy.